Privacy Policy for fenorilavio.com

At fenorilavio.com, we are committed to protecting your privacy. This policy explains how we manage your personal data in accordance with Australian laws.

Information We Collect

We only collect information necessary for our services and client support.

• Personal details including your name, contact information, and necessary identification documentation.
• Financial and contextual information shared for the purpose of delivering tailored recommendations.
• Correspondence records, such as messages sent through our forms or email communications.
• Website usage data that helps us improve service delivery and enhance the user experience.

How We Use Information

Your data is used solely to provide services, maintain compliance, and improve user experience.

• Delivering independent recommendations and responding to client requests or feedback.
• Verifying identity and maintaining regulatory records per legal requirements.
• Improving consultation processes and website performance through analytics.
• Communicating service updates, regulatory notices, or other relevant information to clients.

Legal Basis for Processing

Our data processing practices align with Australian privacy regulations and industry best practices.

We collect and process your personal information with your consent and as required to fulfil contractual and regulatory obligations related to financial services.

Sharing Information

Your data is only shared as necessary and always with strict privacy safeguards.

• Information may be provided to regulators or compliance auditors as required by Australian law.
• Service providers contracted for website, technology, or administrative support may access relevant data.
• We never sell or trade your personal information to third parties for marketing or other unrelated purposes.

Data Security

We use established security measures to protect your information from loss, misuse, or unauthorised access. Access is limited to authorised staff, and data security processes are regularly reviewed for effectiveness and compliance.

Your Rights

You are entitled to review, update, or request deletion of your data.

• Request access to or correction of your personal information held by us.
• Ask for removal of your personal data from our systems, where legally permissible.
• Request a summary of how your data is being collected and used.
• Lodge a privacy complaint and receive a prompt response from our team.

Cookies and Tracking

Our website uses cookies to enhance site usability and functionality, not for third-party advertising or tracking.

See cookie policy See cookie policy

Contact Us

If you have questions about our data practices or this privacy policy, reach out at any time.

Changes to this Policy

This privacy policy is reviewed regularly, and updates are posted on this page. Please check for revisions periodically.